Service

Bob B
We dropped off both my daughters E320 for a front end alignment and my E350 to have some warranty work done on a Saturday. We had full intentions of waiting for the E320, but to my surprise, Tim took the liberty of arranging a loaner vehicle for me to use. Made my day. I was able to spend some quality time with my daughter who was home for the weekend from college. Maybe that's why we've purchased 3 Mercedes from this dealership. They always seem to go above and beyond for us. Special thanks to all of the service techs, the service coordinators (Tim and Amber for always being helpful) and to Scott for always checking in on my experience.
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Service

Robm79
Our local dealer/service center, Mercedes-Benz of Spokane, is a beautiful facility, great people, and always takes care of our motoring needs. Bob & Kathy Mathison
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Service

Glacier
My experience with the service done on my Mercedes was prompt, efficient, and completed ahead of estimated time..The entire service and parts staff does and excellent job!!!!! Thank You!!!
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Service

diane.plummer.188
Everyone is always nice and helpful never have any problems when i leave there. I'll continue to go there when needed. not much more i can say They are top rate!
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Sales (New)

5151jessed
Dragon was a great sales person in all aspects of providing customer service in all our needs and questions. I would refer him to any one of my friend or family.
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Sales (New)

cardwire
We were very impressed with Fred, Kim and Blake. They were very patient and answered all my questions. They were so friendly, helpful and professional.
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Service

F6Triker
After becoming disappointed with the attitude at the dealership where we purchased our Mercedes, we tried servicing here and now we know what real 1st class service is. This service department probably "sells" more cars than the sales department. Both Amber and Tim are top shelf people who treat the client with respect and kindness. Many thanks to both of them and everyone else at Lithia who have made owning our Benz a real pleasure again.
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Sales (New)

leeann.hostetler
We enjoy our relationship with Spokane Mercedes. It has always been a pleasure to work with Jay Brekke. We have purchased two cars and now we are trying a lease. We will definitely be back to work with Jay again.
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Service

Mule6851
Amber was very helpful in alerting me that the problem could be covered under warranty. They secured the appropriate parts and fixed the problem quickly.
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Service

Gondor
We we're out of town and Tim Duff was great to work with as we had our son bring our car in during an extremely busy time so that he could drive our car to join us on vacation.
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