Service

Mule6851
Amber was very helpful in alerting me that the problem could be covered under warranty. They secured the appropriate parts and fixed the problem quickly.
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Service

Gondor
We we're out of town and Tim Duff was great to work with as we had our son bring our car in during an extremely busy time so that he could drive our car to join us on vacation.
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Service

elizabeth.daniels.355
I was able to get in the day I called for an appointment. The service was fast and efficient. Friendly advisers and crew. Happy to belong to the Mercedes Family.
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Service

Kkrice
Had a minor issue while on a major trip from TX. They helped immediately...no charge & a car wash! Quality dealership that makes you glad you own a Mercedes!
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Sales (Used) - Spokane, WA

truebear
We have purchased three vehicles under Dragons leadership and guidance. Dragon has continued to earned the right of our business - any uncertainty of process and direction we may have had, Dragan was quick to put to rest. He has earned the right of a trusted resource and confidant
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Service - Spokane, WA

StudioC3
This dealiership moved from downtown Spokane several years ago, relocating 15 miles to the east in Liberty Lake. I've been reluctant to purchase a Mercedes because of the distance, but this dealership's service department was very helpful and punctual with its shuttle service.
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Service - Spokane, WA

Hydraulics
Why They are fantastic , and I mean it !!!!! I showed up a week early for my service , buy my mistake. I said I could come back next week no problem, but they said no ! You drove 100 miles To get here we will get it done ! They not only got it done but washed it to perfection. Tim duff and the girls in service are the best , yes I mean the best I have ever dealt with. On top of that , I forgot my wallet and they said don't worry we know you. But my wife stopped buy and paid the bill , but what a nice thought for them to say that. Again I will buy another car from them.#1 service # 2 no high pressure sales tactics . Thanks again Scott Gotham 509-685-1922
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Service - Kellogg, ID

svpanhandler
The transmission on my 2007 ML320 CDI intermittently acted like a manual transmission with a slipping clutch. They were able to find the problem and fix it under my extended warranty.
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Service

Francesca51
Great all around service! I don't go to the Subaru dealership where I purchased my car but instead choose to come here because of the friendly and efficient service. Thank You.
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Sales (New) - Seattle, WA

jacksonew
I had the pleasure of working with Devan (Sales) and Blake (Finance) in purchasing my new Mercedes-Benz. Their exceptional customer service made the entire buying experience very seamless providing me with every last piece of information I needed to feel comfortable closing the deal. I commend their professionalism along with their vast knowledge of Mercedes-Benz showing me that they take passion in the products and services they are offering. I highly recommend purchasing from this dealership and I would definitely consider repeat business. Thanks again to Devan and Blake for getting me into my new Mercedes-Benz!
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