Why They are fantastic , and I mean it !!!!! I showed up a week early for my service , buy my mistake. I said I could come back next week no problem, but they said no ! You drove 100 miles To get here we will get it done ! They not only got it done but washed it to perfection. Tim duff and the girls in service are the best , yes I mean the best I have ever dealt with. On top of that , I forgot my wallet and they said don't worry we know you. But my wife stopped buy and paid the bill , but what a nice thought for them to say that. Again I will buy another car from them.#1 service # 2 no high pressure sales tactics . Thanks again Scott Gotham 509-685-1922

The transmission on my 2007 ML320 CDI intermittently acted like a manual transmission with a slipping clutch. They were able to find the problem and fix it under my extended warranty.

Great all around service! I don't go to the Subaru dealership where I purchased my car but instead choose to come here because of the friendly and efficient service. Thank You.

I had the pleasure of working with Devan (Sales) and Blake (Finance) in purchasing my new Mercedes-Benz. Their exceptional customer service made the entire buying experience very seamless providing me with every last piece of information I needed to feel comfortable closing the deal. I commend their professionalism along with their vast knowledge of Mercedes-Benz showing me that they take passion in the products and services they are offering. I highly recommend purchasing from this dealership and I would definitely consider repeat business. Thanks again to Devan and Blake for getting me into my new Mercedes-Benz!

Would definately advise my closest friends & family this is not only the store but also the sales person to work with. Derek law is a great salesman & everything he needed to do to get me into my car, he did. Thanks Derek

Great experience all in all. Good value, low pressure, great service. I would highly recommend this dealership and Devan as a salesperson. Wonderful customer service!

Devan and Blake made this purchase quick, relaxed, and without the pressure to complete a sale. I actually felt like the customer was the highest priority and they made my wife and I feel at home. I definitely will look to them on my next purchase even if it is five years from now. Thanks Devan and Blake.

I have been a customer of this dealership for a long time and have always been very satisfied with their customer relations. I have purchased three or four vehicles from Jay and have always felt that he treated me in a fair and honest way. Jay is the type of person that makes you feel like a friend and not just a customer.

I have dealt with M-B of Spokane, purchasing several new cars over the years. The service is ultra friendly, and Jay Brekke is the very knowledgeable salesman I always go to. The service department is also excellent and I look forward to hot coffee and fresh cookies when I visit for service. Rick Jones

This is the second time we've used Devan Baskerville to purchase a new Mercedes-Benz from Mercedes-Benz of Spokane. Please bear in mind that we live in Montana and travel 235 miles each way because Devan is so much more customer oriented than the salespeople at our local dealership. Devan is very knowledgable about the operating systems, especially the sometimes complex electronic aystems, on all models we looked at. He also continues to take our calls and will patiently, without making us feel technologically challenged, walk us through things like pairing Bluetooth phones and programming and resetting our navigation system when we navigate our poor GPS to a point where we feel totally lost and can't "unstick" it. He also has helped us understand the ins and outs of mechanical questions we pose to him over the phone. Also, we have been extremely pleased with the dealership's referrals for aftermarket accessories like the Clear Bra. The attention to detail and workmanship has been exceptional. The dealership is to be commended for its excellent service and commitment to customer satisfaction.