Mercedes-Benz of Spokane may send you text messages (SMS) regarding appointments, vehicle purchase and leasing information, services, and promotions. These messages are intended to enhance your customer experience.
Opting In:
· When you provide your phone number on our website forms or to one of our employees, you may receive a one-time text message asking you to confirm your intent to receive text messages from us.
· This initial text message will clearly state that it is an opt-in request.
· You must reply “YES” to this message to opt in to our text messaging program.
· Our team members cannot prompt a new message to you without your opt-in.
· You are not required to opt-in to receive an additional opt-in message and opting in is not a condition of purchase.
Message Frequency:
· The number of text messages you receive will vary depending on your interactions with us.
· For sales inquiries, you can expect to receive approximately 5-20 messages per conversation.
· For service appointments and related communication, you can expect approximately 3-10 messages per conversation.
· For after-hours and extended hold-time messaging, you will typically receive 1-2 messages.
Message and Data Rates:
· Message and data rates may apply to each text message sent or received, as provided in your mobile service rate plan. Please contact your carrier for details.
Opting Out:
· You can opt out of receiving text messages from us at any time.
· To opt out, simply reply STOP to any message you receive from us.
· You will receive a confirmation text message acknowledging your opt-out request.
Resuming Messages:
· If you have previously opted out and wish to resume receiving text messages, you can reply START or JOIN to any previous message from us.
Privacy:
· We respect your privacy. Your phone number will only be used for the purposes described in this policy and our main Privacy Policy: https://www.spokanemercedes.com/privacy-policy/
· We will not share your phone number with third parties for their marketing purposes without your express consent.
Support:
· If you have any questions or need assistance, please contact us at 425.786.1850 or [email protected].
Changes to this Policy:
· We reserve the right to modify this SMS Terms & Conditions at any time. Any changes will be posted on this page.
Mercedes-Benz of Spokane may send you text messages (SMS) regarding appointments, vehicle purchase and leasing information, services, and promotions. These messages are intended to enhance your customer experience.
Opting In:
· When you provide your phone number on our website forms or to one of our employees, you may receive a one-time text message asking you to confirm your intent to receive text messages from us.
· This initial text message will clearly state that it is an opt-in request.
· You must reply “YES” to this message to opt in to our text messaging program.
· Our team members cannot prompt a new message to you without your opt-in.
· You are not required to opt-in to receive an additional opt-in message and opting in is not a condition of purchase.
Message Frequency:
· The number of text messages you receive will vary depending on your interactions with us.
· For sales inquiries, you can expect to receive approximately 5-20 messages per conversation.
· For service appointments and related communication, you can expect approximately 3-10 messages per conversation.
· For after-hours and extended hold-time messaging, you will typically receive 1-2 messages.
Message and Data Rates:
· Message and data rates may apply to each text message sent or received, as provided in your mobile service rate plan. Please contact your carrier for details.
Opting Out:
· You can opt out of receiving text messages from us at any time.
· To opt out, simply reply STOP to any message you receive from us.
· You will receive a confirmation text message acknowledging your opt-out request.
Resuming Messages:
· If you have previously opted out and wish to resume receiving text messages, you can reply START or JOIN to any previous message from us.
Privacy:
· We respect your privacy. Your phone number will only be used for the purposes described in this policy and our main Privacy Policy: https://www.spokanemercedes.com/privacy-policy/
· We will not share your phone number with third parties for their marketing purposes without your express consent.
Support:
· If you have any questions or need assistance, please contact us at 425.786.1850 or [email protected].
Changes to this Policy:
· We reserve the right to modify this SMS Terms & Conditions at any time. Any changes will be posted on this page.